General Terms
*Applicable for all packages and payments at LWL*
1. This agreement commences once you have completed your subscription of your Membership either Monthly or Annually, via our website or in person during the sign-up process. If you would like to cancel your subscription, you must email general@lwlfitness.co.uk. If you exercise the right to cancel your Membership, there is a 2 Week Cancellation Period in which your payment will thereafter be cancelled.
2. Your membership starts soon as payment has been taken where refunds, exchanges or freezes are not applicable.
3. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
4. The Initial Payment of your chosen Membership is due from you to us, is payable immediately and is not refundable other than due to cancellation
under the Principal Terms above.
5. The Monthly/Annual Payment Amount is due from you to us. You are obligated to make the first payment upfront and then every month thereafter. You are obligated to make every payment regardless of non-attendance, unless you follow the Cancellation 2 Week Period.
6. If you fail to pay any monies due under this agreement or if any Direct Debit is returned unpaid or any cheque is returned unpaid or if any other form of payment is not honoured for whatever reason, you will have 3 working days to pay your invoice consequently your Membership fee may be increase to new increased rates with an additional invoice fee charge OF £5.00.
7. You agree to advise us promptly of any change to the Members Details provided via email or update automatically on the Members App.
8. If you fail to pay any amount due under this agreement for a period of more than thirty days, then we may pass the debt to a third-party company for collection. The reasonable and direct costs incurred in employing the third- party company will be borne by you including costs in tracing you if you have changed your address without telling us.
Principal Terms
Cancellations
9. You must email your cancellation request to general@lwlfitness.co.uk with your Personal Details including Name, Date of Birth, Home Address, Email Address.
10. Payment collection will be cancelled 14 days after your email has been sent in to us.
11. Life Without Limits Fitness Coaching and Classes are not at liberty to issue any full or partial refunds for any service purchased.
12. It is the responsibility of the customer to notify us via email of any duplication, notification of cancellation, breach of contract, service or fees issues. In the case of a duplication or wrongful charge, Life Without Limits is not at liberty to issue this amount.
13. Membership fees are not transferrable or refundable.
14. If you have requested to cancel that falls within the Cancellation Period, your next payment is still due and will be attempted to take until successful.
Auto-Renewal
15. Upon confirmation of your subscription whether monthly or annual package, your chosen payment method will be issued monthly/ annually recurring on the same day each month/year unless the Cancellation Policy has been initiated.
16.You may prevent the stop/cancel the monthly recurring payments at any time by giving notice to our email service – general@lwlfitness.co.uk with a 14-day notice period.
17. If you have joined on an Annual package, you agree that the payment is set to auto-renew each year and it is your responsibility to cancel or stop the renew atleast 10 days before your renewal date. Otherwise, the payment will not be refunded and you lose the ability to dispute this payment. More so, when your annual subscription has renewed as stated automatically above, Life Without Limits is not at liberty to issue a refund.
General Terms
18. You agree to comply with the Rules of Membership and Code of Conduct all of which are displayed prominently in the Training Facility and relate to opening hours, use of facilities and your conduct. We may make reasonable changes to these Rules at any time provided we give you reasonable advance notice of the change.
19. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced. You may transfer your membership to another person provided that such person pay a Joining Fee signs an agreement with us and accepts the balance of any remaining Minimum No. of Direct Debit Payments.
20.We will do our best to resolve any disputes over this agreement. If you wish to take court proceedings against us you must do so within the United Kingdom under your own cost, covering all Legal and Dispute payments. Relevant UK law will apply. Life Without Limits Fitness Classes refuse the right to pay any uncalled or untruthful dispute claims.
21. If any part of this agreement is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.
22. We may terminate this agreement with immediate effect with no refund issued on notice to you if you are in breach of the Life Without Limits Fitness rules.
23. You agree to follow the GYM ETIQUETTE of LWL Gym, if you wish for further explanation please email general@lwlfitness.co.uk
24. You understand you must not allow entry for any member or non-member to the facilities of LWL Gym without prior consent of the staff at LWL. In doing so you risk the immediate termination of your membership without refund.
I affirm that I have read and understand ths document and I wish to participate in fitness activities. Upon signing this document I confirm I acknowledge and agree to the Terms & Conditions by LWL located on their website, noting all Membership and Day Passes are non-refundable.